Returns & Exchanges
We want you to be completely satisfied with your grooming experience, so we offer a 30-day return window for products in their original, unused condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place your unused items in their original Wilkinson Sword packaging, ensuring all safety seals are intact and the RMA number is clearly marked on the outside.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing